Performance is the defined as the rate of transferring error free data. It is
measured by the Response Time. Response Time is the elasped time between the
end of an inquiry and the beginning of a response. Request a file transfer
and start the file transfer. Factors that affect Response Time are:
Number of Users: More users on a network - slower the network will run
Transmission Speed: speed that data will be transmitted measured in bits
per second (bps)
Media Type: Type of physical connection used to connect nodes together
Hardware Type: Slow computers such as XT or fast such as Pentiums
Software Program: How well is the network operating system (NOS) written
Consistency is the predictability of response time and accuracy of data.
Users prefer to have consistent response times, they develop a feel for
normal operating conditions. For example: if the "normal" response time is 3
sec. for printing to a Network Printer and a response time of over 30 sec
happens, we know that there is a problem in the system!
Accuracy of Data determines if the network is reliable! If a system loses
data, then the users will not have confidence in the information and will
often not use the system.
Reliability is the measure of how often a network is useable. MTBF (Mean Time
Between Failures) is a measure of the average time a component is expected to
operate between failures. Normally provided by the manufacturer. A network
failure can be: hardware, data carrying medium and Network Operating System.
Recovery is the Network's ability to return to a prescribed level of operation
after a network failure. This level is where the amount of lost data is
nonexistent or at a minimum. Recovery is based on having Back-up Files.
Security is the protection of Hardware, Software and Data from unauthorized
access. Restricted physical access to computers, password protection, limiting
user privileges and data encryption are common security methods. Anti-Virus
monitoring programs to defend against computer viruses are a security
measure.